Design leader, creative director, author.
2019-
Head of Design at Grab
2018-
Board of Directors at AIGA, the professional association for design
2017—2018
Head of Design at Artsy
2010—2017
As VP Design at Etsy, I built and led the team of designers, researchers, writers, and strategists building web products and creating brand experiences online and off. In 2014, we were honored with the National Design Award.
During that time, I wrote Product Design for the Web, which you just might enjoy.
2007—2010
Co-founded and designed Supermarket with Ryan Deussing (left in 2010, sold in 2013).
2005—
Founded Citizen Scholar Inc., as a design practice. Created websites, identities, packaging, signage, and communications for environmental and arts non-profits, artists, educators and the rare global brand. Today it’s an umbrella for consulting and a collection of self-initiated creative projects.
Be in touch
Other Things
- Average Order Values — objects about the world we live in, available for purchase on Etsy
- NYCxDESIGN — serving on the steering committee for New York City’s annual citywide celebration of design
- A Blog-y Blog – random
- Vocabinet – collection of words
- Hear Read Said — overheard & quoted
Select Interviews
Upcoming Speaking Engagements
In/Visible Talks
January 17, 2019
San Francisco, California, United States
more info
SHIFT: Design Leadership in Southeast Asia
January 31, 2019
Singapore
more info
Recent Speaking Engagements
Anchorage Design Week
September 10-16, 2018
Anchorage, Alaska, United States
more info
DesignThinkers
May 29-30, 2018
Vancouver, BC, Canada
more info
Designation Conference
April 7–8, 2018
New York, NY
more info
University of Texas at Austin
March 22, 2018
Austin, Texas
Abilene Christian University
March 20, 2018
Abilene, Texas
Rutgers University
January 24, 2018
Yale School of Management
November 14, 2017
Service Design Days
What’s Design Worth?
October 6 & 7, 2017
Barcelona, Spain
the worksheet template shared during talk
Likeminds
September 15-17, 2017
Fishkill, New York
IDSA (Industrial Design Society of America) International Conference.
Keynote: An Inspiring Total Experience
August 16—18, 2017
Atlanta, GA
AIGA Orlando
We Can Make Anything
April 10, 2017
Orlando, FL
UCF Celebrates the Arts
A Career in the Arts, panel discussion
April 9, 2017
Orlando, FL
O'Reilly Design Conference
Fireside chat with Etsy CTO John Allspaw
March 22, 2017
San Francisco, CA
OFFSET
Fireside chat with Lara Hanlon, IBM Design
February 18, 2017
Dublin, Ireland
Creative Mornings NYC
Our Fantasy
November 18, 2016
Brooklyn, NY
ACU Visiting Designer
All That Design Is
October 25th, 2016
Abilene, TX
AIGA Hampton Roads
What if?
September 28, 2016
“Hampton Roads”, VA
Prototypes, Process & Play
Fireside Chat
August 11-12, 2016
Chicago, IL
HOW Design Live
From Lascaux to Snapchat: The Modern Designer’s Toolkit
May 12-23, 2016
Atlanta, GA
more info
Creative Leaders Retreat
October 28-30, 2015
San Diego, CA
more info
Delve: Product
October 7-8, 2015
Brooklyn, NY
more info
Made By Few
October 2–3, 2015
Little Rock, AK
more info
Dallas Dribbble Meet-Up
at OvenBits
June 26, 2015
Dallas, TX
more info
Two5Six Conference
May 15-17, 2015
Brooklyn, NY
more info
How Design Live
May 4–8, 2015
Chicago, IL
more info
The College of New Jersey
March 4, 2015
AIGA Denver
Making, Marking, and Other Pursuits September 15, 2014 Denver, Colorado
GIANT Conference
June 11-14, 2014 Charleston, South Carolina more info
MoMA R&D Salon
The Object, Online. May 20, 2014 New York, New York
Cornell Tech
Learning Data-Informed Design May 6, 2014 Cornell Tech New York, New York more info
Re:Design UXD Confrence
Data-Informed Design April 28, 2014 Brooklyn, New York
AIGA Charlotte
Making, Marking, and Other Pursuits April 17, 2014 Charlotte, North Carolina
NJ Tech Meet-Up
December 14, 2013
New Hampshire Institute of Art
December 5, 2013 Manchester, New Hampshire
InSource Panel
Frenemies! A Panel Discussion on the In-House/Agency Relationship November 14, 2013 New York, NY more info
AIGA National Design Conference
October 10-12, 2013 Minneapolis, Minnesota more info
Design Week Portland
October 7-12, 2013 more info
AIGA Austin
September 2013
AIGA San Antonio
September 2013
Design Founder Meetup
Building Marketplaces May 8, 2013 Meetup HQ New York, NY more info
Design + Startup Series
Eight Ways We Listen at Etsy IDEO & First Round Capital April 25, 2013 New York, NY
AIGA/NY
Rinse & Repeat: Principles of Product Design at Etsy April 10, 2013 New York, NY
Meet the Pros
NYC College of Technology Design at Etsy with Jeremy Perez-Cruz April 8, 2013 Brooklyn, NY
DesignThinkers 2012
November 8-9, 2012 Toronto, Ontario, Canada
Hello Etsy at Dutch Design Week
Shared Economy, panel moderator October 27, 2012 Eindhoven, Netherlands presented by Etsy
Emerce Eday
Guest Speaker October 25, 2012 Rotterdam, Netherlands
Say: Create
Speaker, A Path to Total Design September 11, 2012 Carmel, CA
Digital Buffet Experience Day
Keynote Speaker, Total Design at Etsy June 14, 2012 New York, NY presented by General Assembly
2012 SEGD Conference: The Bridge
Panel, Jumpstart: Concept to Reality on Saturday June 9. June 7-9, 2012 New York, NY more info
dd:Impact
May 31, 2012 Brooklyn, NY A conference from Digital DUMBO on music, design, fashion and food. more info
MAS/DUMBO Career Talk
April 30, 2012 Brooklyn, NY Miami Ad School
Etsy, Local Artists, and Technology
April 26, 2012, 7:30pm Santa Monica, CA Host & Panel Moderator Apple Store Third Street Promenade
MADinSpain
April 13-14, 2012 Madrid, Spain more info
NYU Startup Week Roundtables
March 27, 2012, 6-8pm NYU Stern 44 W 4th St. more info
Life After SVA: Products & Commerce
March 22, 2012 New York City SVA MFA Design Guest Lecture more info
Are We in a Post-Consumer Age? How E-Commerce is Blurring the Lines between Creator and Consumer
February 14, 2012, 12-2pm New York City Panel Discussion Video (partial panel discussion)
Etsy, Local Artists, and Technology
January 28, 2012, 2pm Chicago Host & Panel Moderator Apple Store North Michigan Avenue
Etsy, Local Artists, and Technology
January 7, 2012, 2pm New York City Host & Panel Moderator Apple Store Soho
Warm Gun Design Conference
December 2, 2011 San Francisco, CA Speaker:Design for Continuous Deployment. Hell yes. official site
Future of Web Design
New York, NY November 7-8, 2011 Speaker: The Future of Branding
Dutch Design Week
Eindhoven, Netherlands October 22-30, 2011 Workshop:Storytelling. Storyselling. Speaker Judge
Appsterdam: Meet the Makers 2
Delft, Netherlands October 26, 2011 Speaker
PICA Conference
Banff, Alberta, Canada May 1-3, 2011 Speaker:Design Patterns
New Jersey Art Director’s Club
New York, NY March 19th, 2011 Judge